EMPLOYMENT OPPORTUNITIES

We offer great benefits that include health, dental, prescription drugs, life insurance, flexible spending, long term and short-term disability, and 401k with company matching.

If you are interested please submit your resume to HUMANRESOURCES@CLEVELANDGOLF.COM with the Job Title that you are applying for in the Subject line. Cleveland Golf is an equal opportunity employer.

Download Job Application Here

*Dunlop Sports Group Americas is an affiliated company to Srixon/Cleveland Golf/XXIO, a golf equipment company.

 


 

 

Job Title:  Sales & Marketing Coordinator
Updated:
November 1, 2018
Location: Greenville, South Carolina

BASIC FUNCTION

The basic function of the Sales & Marketing Coordinator is to support the Sales and Marketing department heads within Dunlop Sports Americas. Inside Sales will be a major function of this role including ecommerce sales through the company website.  Coordination of all key Company marketing activities to support the Marketing Manager.  Attend local, regional and national trade shows, seminars and tournaments to represent the company. 

REPORTING RELATIONSHIPS

The Sales & Marketing Coordinator – reports directly to the Marketing Manager.

RESPONSIBILITIES

Sales & Marketing Coordinator is responsible for:

  • Coordination of all Inside Sales Activity within the company.
  • Regular outbound calling to customers, and order entry when applicable.
  • Review the website and ecommerce sales platform for accuracy on a regular basis.
  • Wholesale and Retail price analysis to assist in development of sales programs.
  • Management of the MAP pricing list and updating the MAP pricing policy with the Director of Sales and Marketing Manager.
  • Organize product range sheets for each product category.
  • Social Media – Support marking in social medal posting
  • Assist in order fulfillment for all marketing programs such as Coaches, Juniors and Pro Player programs.
  • Attend product launches and other company meetings to support and introduce new products within the market place.
  • Coordinate, organize and execute special marketing events such as tournaments and trade shows.
  • Create monthly travel schedule plans and calendar of activities.
  • Administer In-Store POS programs to help product sell through at retail.
  • Miscellaneous projects related to sales and marketing promotions
  • Regular communication to the sales and marketing teams on sales and marketing projects.
  • Assist in Sales Meeting Planning
  • Work with the Marketing Manager on graphic design and printing projects.

SKILLS / QUALIFICATIONS

  • Phone Skills, Listening Skills, Documentation Skills, Detail-Oriented, Problem Solving, Resolving Conflict, Analyzing Information, Multi-tasking, Time Management

COMPETENCIES

  • Customer Focus, Communication Proficiency, Teamwork Orientation, Technical Capacity, Adaptability, Initiative, Quality Focus, Product Knowledge

COMPUTER SKILLS

  • To perform this job successfully, an individual should have knowledge of MS Office Suite: primarily Word, Outlook, PowerPoint and Excel.  Good knowledge of all Social Media platforms and ability to effectively navigate the internet.  Experience with order entry and working with an ERP system.

TRAVEL

  • Some travel should be expected, primarily to sales and marketing events and trade shows.

REQUIRED EDUCATION & EXPERIENCE

  • High School Diploma and one to three year related experience.

PREFERRED EDUCATION & EXPERIENCE

  • Bachelor’s degree and 1-2 years’ related experience.
  • Product knowledge.

This position will be based in Greenville, South Carolina.

 


 

 

Job Title:  Sales Operations Coordinator
Updated: November 1, 2018
Location: Greenville, South Carolina

BASIC FUNCTION

The basic function of the Sales Operations Coordinator is to support the Sales and Operations department heads within Dunlop Sports Americas. Sales reporting, commissions calculations, price list and order form management are the primary functions related to the Sales department.  Demand planning, inventory management, purchase order coordination are the primary functions to support Operations.  In addition to these main functions this role will also be responsible for some day to day functions related to the management of the office.  Effectively communicate tasks and completion of projects to all relevant office personnel. 

REPORTING RELATIONSHIPS

The Sales Operations Coordinator – reports directly to the Director of Operations.

RESPONSIBILITIES

Sales Operations Coordinator is responsible for:

  • Demand planning, consolidation of sales forecast, and analyzing sales reports for forecast accuracy.
  • Inbound purchase order process:  supplier confirmations, updating purchase order details and communicating with customer service on arrival dates of all products.
  • Support of the Operations team with analysis of service metrics to help drive efficiencies, improve service to customers and reduce costs.
  • Coordination of all Sales Reporting.  Building, analyzing and manipulating data in the ERP system and in Excel spreadsheets to communicate to all sales personnel and management.
  • Accurately calculate monthly sales commissions and communicate for payment to the Finance team.
  • Wholesale and Retail price analysis to assist in development of sales programs.
  • Developing and communicating price lists and order forms for the sales team, and customer service.
  • Assist in order fulfillment for all marketing programs such as Coaches, Juniors and Pro Player Programs
  • Attend product launches and other company meetings to support and introduce new products and marketing programs.
  • Assist in Sales Meeting Planning
  • Order office and other supplies and manage office machine contracts such as printers and copiers.
  • Communicate with outside vendors for general office management.
  • Monthly Expense Reporting – ensuring that all receipts align with office expenditures.
  • Shipping and Receiving of office packages
  • Miscellaneous projects related to sales and operations to facilitate growth within the business

 

SKILLS / QUALIFICATIONS

  • Good Communication Skills, Detail-Oriented, Problem Solving, Analyzing Information, Multi-tasking, Time Management.

COMPETENCIES

  • Proficiency in math and working with reports and spreadsheets, Technical Capacity, Adaptability, Initiative, Quality Focus and attention to detail.  

COMPUTER SKILLS

  • To perform this job successfully, an individual should have knowledge of MS Office Suite: primarily Word, Outlook, PowerPoint and Excel.  A high proficiency in Excel to create spreadsheet reports.  Experience in working within an ERP system to pull and analyze raw data.

TRAVEL

  • Minimal travel will be required with this position.  Only for National Sales Meetings or Operations Conferences.

REQUIRED EDUCATION & EXPERIENCE

  • High School Diploma and one to three year related experience.

PREFERRED EDUCATION & EXPERIENCE

  • Bachelor’s degree and 1-2 years’ related experience.
  • Product knowledge.

This position will be based in Greenville, South Carolina.

 


 

 

Job Title:  Territory Sales and Promotion Manager
Updated: November 1, 2018
Location: Florida

PURPOSE

This procedure defines and details the function, reporting relationships, responsibilities, duties and expectations of performance of the Territory Sales and Promotion Manager – of Dunlop Sports Group Americas

BASIC FUNCTION

The basic function of the Territory Sales and Promotion Manager is to achieve annual sales targets. Identify new targets and expand distribution within the defined territory. Establish and maintain customer relationships, identify quality-teaching professionals to partner and promote the Dunlop brand. Conduct in store clinics and create a periodic schedule of on court demonstration days all with the objective ensuring product knowledge and supporting customer sell thru and replenishment of Dunlop products. Attend local and regional trade shows, seminars and tournaments. Submit territory reports and market/product feedback according to a defined schedule.

REPORTING RELATIONSHIPS

The Territory Sales and Promotion Manager – reports directly to the Director of Sales.

RESPONSIBILITIES

Territory Sales and Promotion Manager is responsible for:

  • All Sales Activity for the Racquet Sports Business, primarily tennis, squash and badminton but can also include future category expansion.
  • With support of the Marketing Manager, use the marketing and communication tools provided to promote and build a strong presence for the brand within the defined territory.
  • Attend product launches and other company meetings to support and introduce new products within the local market place.
  • Provide weekly territory report sales and marketing reports, create monthly travel schedule plans and calendar of activities.
  • Manage the Advisory Staff Coaches within the defined territory.
  • Identify local junior players in all categories that are potential endorsers of Dunlop products.
  • Administer provided In-Store POS programs to help product sell through at retail.
  • Miscellaneous projects related to sales and promotion development to facilitate growth within the defined territory.

TRAVEL

An extensive amount of travel should be expected within the territory.

EXPECTATIONS AND MEASUREMENTS OF PERFORMANCE

Territory Sales and Promotion Manager of Dunlop Sports Group Americas will be deemed to be performing in a satisfactory manner when the following are being accomplished:

  • Budget Achievement: Budget achievement is the primary goal. Understanding, planning and measuring progress throughout the year.
  • Distribution: Achieving distribution goals by maintaining current and building new points of distribution for all Dunlop categories.
  • Improvement in service levels to customer base: Feedback from the customer base through management communication and surveys.
  • Territory Promotion: Complete schedule of promotional activities as planned on travel calendar.
  • Quality of work: When sales goals are met, marketing assets are deployed and brand presence is visibly credible at desired outlets.
  • Teamwork: Good Communication’s and relationships with all departments including Sales, Customer Service and Marketing
  • Employee development and attitude: Employee shows growth in job knowledge, versatility, sales abilities and communication skills.  

All of the expectations outlined above will be monitored and evaluation by the Director of Sales. When possible, objective quantitative measures will be use.    

This position will be home based in Florida.

*Email No Thanks